Al, from Galpin Ford, North Hills, CA finally returned our calls. He stated cheerfully that they believe that they have gone above and beyond and will not doing any more. Evidently “things happen to cars” and this is nothing out of the ordinary.
We are going to look for a lawyer. If any of you know one well versed in California Consumer Protection/Lemon Law, let me know.
The funniest part of all of this is the post-card we received in the mail today from Galpin. It was a picture of the gentleman who sold us the Sienna, shaking hands with the owners of the auto company. The caption read:
“Salesman of the Year”
It is displayed on our fridge for our amusement.
As for the rest of the evening. I am going to urge my husband to attempt to let go of the angst he’s carrying as a result of the extremely heated conversation with Galpin Ford, so that we might enjoy what’s left of Valentine’s Day. Our crazy, romantic plans? A Gin Rummy tournament. Winner gets a foot massage. If the winner is me.
Happy Valentine’s Day!